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Propane Service Plan

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Our propane service and protection plan features all of the coverage you need to make sure that your home propane systems and equipment runs smoothly and efficiently for year-round peace of mind.

Download our propane protection plan brochure

Our Propane Service Plan* includes:

On-call access to service—24/7
Whenever you need us, we’re there for you, from the depths of winter to the height of summer— every day, all year! This means you can get repairs done quickly, before they become bigger problems. There are no charges for services covered by this agreement when performed between 8:00am and 5:00pm. If you request service for arrival prior to 8:00am or after 5:00pm, on a federal holiday (day when the post office is closed) or weekend, there will be a diagnostic fee of $98.00.

ai_PRO_choosingcompany1Tune-up
To help keep your energy bills low, you should consider a tune-up. This service is available between March 30th and September 1st at no additional cost. This schedule will allow us to optimize our response to your emergency service needs during the heating season.

Enjoy a 15% discount on regular rates
To help you save even more, this plan gives you a 15% discount on our regular rates for any repair work not covered by your plan.

 

 

 

The following general exclusions apply:

  • Safety gas check
  • Services to identify or remedy propane leaks
  • Coverage can be revoked if customer fails to pay for service within terms
  • Coverage can be revoked if customer fails to remedy conditions identified as hazardous
  • Coverage can be revoked if customer permits anyone other than us to service equipment
  • Providing adequate ventilation for combustion
  • Removal of materials containing asbestos
  • Monitoring vacant or unattended premises
  • Maintaining clean air filters (draining the expansion tank)
  • Replacing fuses
  • Resetting circuit breakers
  • Turning on the emergency switch
  • Setting thermostat temperatures and clocks
  • Replacing batteries in system devices
  • Not available for heating systems with inputs in excess of 300,000 BTUs
  • Not available for water heating systems with tanks in excess of 50 gallons
  • Maintaining adequate water level
  • Flushing LWCO
  • Venting

Download our propane protection plan brochure

*Service plan may not be available in all areas. Call your local representative for more information.

New customers enjoy this special offer.

Get a $50 propane credit!*

  • No tank rental fee
  • No minimum usage fee
  • No environmental fee
  • 24/7 service in any weather
  • Automatic delivery

*$50 will be credited to your account when you join as a propane automatic delivery customer.

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